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Frequently Asked Questions

About Us

What are Card Market Events?

The events are for collectors, players and fans or all types of trading cards. It’s a marketplace for trading card games (Pokémon, Magic The Gathering, Yu-Gi-Oh, Lorcana), sports cards (football, NFL, NBA, MLB NHL, racing, boxing, UFC, WWE), movie, tv, original artwork, sports memorabilia, autographs and other collectibles.

Who runs Card Market Events?

Card Market Events are run by and in conjunction with Showmasters Ltd and Creed Conventions Ltd who have a combined experience of over 30 years in running events.

When are the Card Market Events?

We have multiple events planned. Please click here for more information on when and where you can find us.

The Venue

Where is the venue?

Please see the specific event information for full details on the venue

Is there a cloakroom?

Please check directly with each venue as to if this is in operation. Please note that Card Market Events do not offer this service as part of the event.

Is there security?

As with all large events we may have security on site. You could be asked to go through a bag check upon entry. Please take heed of all the instructions issued to you from our crew or security teams.

How can I pay? Are there ATMs on site?

The venues may have an ATM but this may not be close to the location of the stands so we advise you bring enough cash with you in advance. Most stands will probably accept card payments but this is not guaranteed.

Is there Wi-Fi?

Please check directly with each venue as to what is on offer. Please note that Card Market Events do not offer a dedicated event wi-fi.

Can I leave the building once I have entered?

Yes. If you will be given a hand stamp when you enter which will permit you to come back in if needed.

Tickets

What tickets are there?

There are a number of different ticket types available. Please visit our online shop for the full details or the tickets page here.

How do I get tickets?

Tickets are subject to availability and can be purchased through our ticket shop on Eventbrite. Please check out the event pages for links to the online shops

How do the e-tickets work?

Our tickets are powered by Eventbrite. When you order you will be sent an electronic ticket in PDF form. These can be printed by you in advance or shown on your smart devices for scanning. You can also download the Eventbrite App which stores all your tickets in one place. Please note that the tickets will only scan once so each person wishing to take part in the activity requires their own ticket.

Can my child come?

Children under five come in free and can take part in activities with their parents as long as they have a fully valid ticket.

I have a timed ticket but am running late, is that ok?

Yes, that is absolutely fine. You will be granted entry any time after your time slot has passed, up until last entry half an hour before the closing time.

Content & Activities

What stands will be there?

We will have a large amount of different vendors covering all genres of trading cards as well as those selling storage options and other accessories.

Can I trade cards?

Yes, we have a dedicated area where people can gather to trade cards. Please see our trading guidelines for more information on this.

Can I get my cards graded at the event?

Sort of. We have dedicated partners like CGC in attendance that will be taking submissions for grading at the event.

Will there be any tournaments I can get involved in?

Yes, please see our schedule for details on when these will be taking place

Can I come in cosplay?

If you want to then yes. Our dress code is family friendly and safe. As long as you fit that you can wear what you like.

Other

How can I volunteer?

Please visit our crew information page HERE

Who do I talk to if I have a problem?

If at any point during the day you have any issues, your first port of call would be to speak to our crew members but if for some reason they can’t help, you can ask to speak to someone on our info desk who can escalate to a member of management. Please note that it is very hard for us to rectify any issues you have after the event so please do highlight these at the time so we can assist in making your visit enjoyable.

What do I do if I lose something or find something lost?

If you find an item, then please hand it into a member of the crew who will make sure it gets to the info desk. If you lose an item, please visit the info desk with the full details of what it is that you have lost. If they do not have the item, you can leave your details with them in case it gets handed in at a later stage.

What is your policy on photography & videoing?

We are happy for you to using digital imaging devices at the event. Getting memories of your visit is part of the experience. Please be respectful of any areas where it is advertised that it is not permitted. Also, it is courteous to ask permission to those you are photographing or videoing and if you wish to publish your footage online it is wise to think about a photo release form.